At p828ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173).
By registering an account or using any part of the p828ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Six principles that guide how p828ph handles your personal data
p828ph only collects personal data that is strictly necessary for the purposes described in this Policy. We do not collect data for the sake of it — every data point we hold serves a specific, documented purpose. If we no longer need a piece of data, we delete or anonymise it.
p828ph does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used exclusively to operate and improve the p828ph platform and to comply with our legal obligations under Philippine law.
All personal data stored by p828ph is encrypted at rest using industry-standard AES-256 encryption. Data transmitted between your device and our servers is protected by TLS 1.3. Payment data is handled by PCI-DSS compliant payment processors — we never store raw card details on our servers.
As a Filipino data subject, you have the right to be informed, to access your data, to correct inaccuracies, to object to processing, to erasure, and to data portability — all guaranteed under the Data Privacy Act of 2012. p828ph honours all of these rights and provides clear channels to exercise them.
We do not hold your data indefinitely. p828ph maintains clear data retention schedules aligned with Philippine regulatory requirements. Account data is retained for a defined period after account closure, after which it is securely deleted or anonymised unless a longer retention period is required by law.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, p828ph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
The data controller responsible for the personal data of players on the p828ph platform is p828ph (referred to in this Policy as "p828ph," "we," "us," or "our"). As data controller, p828ph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines.
p828ph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 12 of this Policy.
p828ph collects personal data from you in the following categories, depending on how you interact with our platform:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie/photo for verification | Registration form, KYC verification process |
| Contact Data | Philippine mobile number, email address, residential address | Registration form, account settings |
| Financial Data | GCash number, bank account details (for withdrawals), transaction history, deposit and withdrawal amounts | Payment processing, transaction records |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically collected via platform access |
| Usage Data | Games played, wager amounts, session duration, login timestamps, feature interactions | Automatically collected during platform use |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with p828ph | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, cooling-off periods, problem gambling flags | Account settings, responsible gaming tools |
p828ph does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or as mandated by applicable law.
p828ph processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, p828ph processes your personal data on the following legal bases:
p828ph does not sell your personal data. We may share your data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:
All third-party data processors engaged by p828ph are required to implement appropriate technical and organisational security measures and to process personal data only on documented instructions from p828ph.
p828ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
p828ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
While p828ph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying p828ph immediately if you suspect unauthorised access to your account.
p828ph uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us deliver a better, more personalised experience. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the p828ph platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p828ph:
You have the right to be informed of how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
You may request a copy of the personal data p828ph holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data we hold about you. You can update most account details directly in your p828ph account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time via your account settings or by contacting our DPO.
To exercise any of these rights, contact our Data Protection Officer at the details provided in Section 12. We will respond to all verified requests within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The p828ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gaming. p828ph does not knowingly collect personal data from persons under the age of 21.
Age verification is a mandatory step in the p828ph registration process. If we discover that personal data has been collected from a person under 21, we will immediately close the associated account, delete the personal data, and return any deposited funds to the original payment source.
If you are a parent or guardian and believe that your child under 21 has registered on p828ph, please contact our Data Protection Officer immediately using the contact details in Section 12.
p828ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When we make material changes, we will notify registered players via email or in-platform notification at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the p828ph platform after the effective date of any changes constitutes your acceptance of the updated Policy.
Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by p828ph, please contact our Data Protection Officer:
p828ph Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days of receiving a verified request
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Your data is safe with us. Join thousands of Filipino players who trust p828ph for a secure, fair, and entertaining gaming experience — all in PHP, all on your phone.
21+Must be 21 years or older to register and play. Gambling is addictive — please play responsibly.